HOW TO USE CITRIX Workspace app
1. Open Citrix Workspace app and tap on Get Started.
2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.
3. Enter your User Name and Password.
4. Select the applications you want to use.
5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.
6. For Deleting/Editing Account already added navigate to Settings and tap on the Store.
HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:
Option 1
1. Open Citrix Workspace app and tap 'Settings' and then 'Support'.
2. Tap 'Request Help from Support'; This generates an email with log file.
3. Send the email to your company's IT support team.
Option 2
1. In the App Store, go to Citrix Workspace
2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.
3. This launches the Citrix support forum where you can review reported issues OR
4. To report issues, tap the menu icon and create an account first.
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What is the default setting for Workspace app for iOS on iPhones?
Display settings are not all the same on iOS devices, it depends of the size of the screen.
Default display setting on iPhones is Medium.
Default setting for iPad Pro (12.9) is custom resolution.
Default setting for the rest of the iPads is auto-fit low.
The reason why the default setting for iPhones is Medium is because the rendered desktop items are very small (start menu, files, start menu button, ..) and it is difficult to use in case of auto-fit on iPhone.
The decision was made to make the default viewing size set to Medium for the smaller screen devices. This can be changed within the settings of the Workspace App for iOS.
Citrix Workspace App Ipad
IPad Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. Click Email with Citrix Files.; Enter a Recipient for your message. You can enter an email address manually, or select users from your address book. Enter a Subject for your message. You may enter additional text in the Body of your message if needed.; Edit Message Options allows you to customize the following:. Send me a copy of this email - Receive a copy of the email message. On the iPad which many of our Doctors use to remotely access patient care apps, the.ica file is not associated with the Workspace iOS app. It was for a few days (here and there) but the update the week of 10/17 apparently removed the seemingly obvious and critical function so that, once again, there is no way to use Citrix on any iOS 13 iPad.